13 Bees is the home of Amanda and Kevin Baughen, along with several cats and tortoises, and we welcome respectful guests. These terms and conditions set our mutual responsibilities and obligations throughout the booking process and your stay.BOOKING CONDITIONSBooking
All beekeeping experiences must be paid for at the time of booking via secure online Paypal service which enables direct transfers or credit/debit card payments. Whilst currencies are listed in GBP, guests can pay in Euros if they wish and exchange rates will be agreed at prevailing market rates. Guests can also pay elements in cash (maximum 1000€ for French nationals or 3000€ for others) if you prefer but the proportions must be agreed at the time of booking with the 13 Bees team via email.
Chambres d'Hôtes rooms must be paid for in full before or on the day of departure. We accept cash (see above terms), French cheques, Paypal transfers, bank transfers or online credit/debit card payment via Paypal. Internet access can be provided for guests to use these services if they wish.
Any dietary requirements must be notified by email at the time of booking. If guests take advantage of vacancies on the same day, we will do our best to accommodate dietary requirements but cannot guarantee compliance.Cancellation
By making your booking, our agreement is a legal contract and you agree to our terms and conditions.
We will only cancel your booking if your accommodation becomes unavailable for reasons beyond our control and we will make best endeavours to find you alternative accommodation. If this is unacceptable to you, we will refund all monies paid by you. Our liability does not extend beyond this refund.
If you need to cancel for any reason, we will be happy to issue a voucher so that you can re-book at a more convenient time. We strongly recommend that you have good travel insurance to cover you in the event of cancellation or disruption. Alternatively, if you cancel within 7 days of your arrival date or simply don't turn up, we reserve the right to charge a cancellation fee of 50% of the booking value as per industry standard.
We reserve the right to terminate your stay immediately, without being liable for any refund or compensation, if you engage in unacceptable behaviour that causes a disturbance or nuisance to the 13 Bees team and/or other guests.
The price includes all aspects set out on the Chambres d'Hôtes and Beekeeping sections of our website, including local taxes where applicable.
In accordance with French law, 13 Bees is a completely non-smoking property and each room is fitted with smoke detectors. In the event of an alarm being set off by smokers or damage being caused by smoking, the guest(s) concerned will be financially liable for all resultant damages or fees incurred (eg: repairs to the property or if there is a charge for a fire service false alarm call).
Damages and Breakages
Please take care when staying in our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. All we ask is that you report any incidents when they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant and/or intentional.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Other than for death or personal injury caused by our negligence or misrepresentation, our total liability to you is limited to the price of the booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages.
We will not be liable for failure to provide advertised accommodation, resources or facilities if caused by any factor beyond our reasonable control or act of nature.
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.